$10 shipping under $150 | Free shipping on orders over $150 | Use code TOPKNOT for 20% off gifts until 1 December

FAQs

FAQs

 

 

Follow the Sun Gift Box

 

Do you include a personalised card in the gift packages?

You can choose to add a card to your gift, and we will handwrite your message. Make your choice from the drop-down box when purchasing a gift box and write your message in the notes section. Your card will be included inside the gift.

Having the gift sent to yourself and prefer to write your own message? When purchasing your card leave the notes section blank and we will send the card outside of the gift box so you can write your own message.

 

How does the Create Your Own Gift work? How do I know what I can put in the boxes?

To create your own gift simply purchase packaging - a box or gift bag - then add 4 to 6 products and decide on a card if you would like to add one.

That's it! It's really that easy. The hardest thing is choosing between all the beautiful products!

  

Do you offer client gifts?

We love working together with small businesses to create beautiful gifts as a thank you for clients and for employee appreciation. Please get in touch to discuss your requirements.

 

Packaging

We do our best to use eco-friendly methods to wrap your gifts while still making sure they look beautiful and making sure they are safe in transit.

If purchased, our gifts come packed in white gift boxes filled with wood fill or wrapped in our 100% white cotton tote bags. Both options are wrapped in a hand-torn fabric ribbon in your choice of colour (just make your selection from the drop down box when purchasing). If no box or bag is purchased packaging will depend on the product. Breakables will come wrapped in a recyclable, biodegradable wrap.

Your gift is then sent to you in a shipping carton or a biodegradable satchel. We do sometimes reuse shipping cartons and the satchels may not be super pretty, but remember, it's what's inside that counts! We try to use as little plastic as possible in our packaging and we are working hard to phase it out altogether.

 

Is your packaging recyclable?

Yes, it is. Our boxes can be regifted or recycled (just remove the magnets).

Our wood fill is made from untreated pine and can be recycled, as can our Indigo Bay tag.

The ribbons are 100% cotton, so if not reused they can be composted.

Fragile items are wrapped individually in a recyclable, biodegradable wrap.

And the sticky tape we use is landfill biodegradable!

The only thing that can't be recycled is the address label.

 

Ready to find the perfect gift?

 

Shop all gift packages