Shipping & Returns
Shipping + Returns
Our orders are sent with Australia Post and delivery is free for all orders over $150.
For orders under $150 shipping is a flat rate of $10.
We are currently only delivering within Australia. A tracking number will be sent to the email address provided.
Who do you deliver to?
We can deliver to you, directly to the recipient, or to any nominated physical street address in Australia.
Invoices are emailed directly to the purchaser, so no need to worry about hard copy invoices in the boxes.
How long does delivery take?
We guarantee to ship your order within 2 business days. Delivery timeframes are then dependent upon Australia Post and can take up to 10 business days to reach rural or remote areas.
Please note the due to COVID-19 there may be some delays in receiving your order.
If you need your order urgently, please get in touch and we can discuss a solution for you.
What about breakable items?
We want to ensure your beautiful gifts arrive in perfect condition, so we wrap all of our breakable items individually within the gift box. We use an environmentally friendly wrap which is recyclable and biodegradable.
Refunds and Returns
We carefully check each item before sending to ensure they are in perfect condition. If you receive an item that is damaged or not as described, please get in touch within 7 days of receiving your order letting us know what has happened and attaching some photos.
Unfortunately, we cannot offer refunds for change of mind or incorrect sizes. If you have any questions, please get in touch.
Please note that any refunds will be for the products only, not the shipping fees.